Privacy Policy

We (referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy outlines how we collect and store the information you provide via the Portfex Cripto website.

We will defend these principles:

• To provide transparency in how we collect and process your personal information:

Our goal is to empower you to make informed decisions about the use and processing of personal data. This website was created with that purpose in mind. We employ various methods and procedures to provide you with relevant information on personal data practices.

If we determine you require additional details, we will provide the information at the appropriate date and time.

We are happy to answer any questions you may have and clarify any legal limitations. You can reach us by email at the address below: info@portfex-cripto.com

• We will use personal data solely for the purposes outlined in this policy.

We may process personal data for various purposes, including providing you with access to the website, connecting you with third-party trading platforms (the ‘Services’), enhancing the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, fulfilling legal and regulatory obligations, and conducting administrative and business activities to support the delivery and use of the Services.

We also process personal data to gain deeper insight into your preferences and needs.

• Access essential tools to safeguard your personal data rights:

We have dedicated resources to support you in exercising your rights. Contact us at any time to request access to your personal data. We can amend or delete it, suspend its use for specific or general purposes, or transfer it to you or a third party. We will honour your requests.

• Protect your personal data:

Although we cannot guarantee absolute security for your personal data, we will continue to employ a range of methods and techniques to safeguard it.

Our privacy and security policy is comprehensive.

1. Scope?

This policy details the categories of personal data the company gathers from individuals and describes how it is processed, shared with third parties, and protected.

This Policy applies to information about identified or identifiable individuals. An identifiable individual is a person who can be recognized directly or through other data we hold or access.

The Policy defines “processing” as any operation involving the collection or use of personal data. It encompasses the management, structuring, and storage of such data.

Our services are aimed at a general audience and are not designed for people under 18. We do not knowingly collect information from anyone under 18, nor permit them to use our services. If we become aware that we have inadvertently collected information from a minor, we will delete it immediately.

2. What personal information do we hold about you?

When you access our services and channels or visit our website, we collect personal data. Sometimes we ask you to provide this information; at other times we obtain it by analysing your use of our services and channels or through our third-party partners.

3. You are not obliged to share personal information with the company, and there are no penalties for opting out.

You are not required to provide any personal data. However, in certain circumstances, this may prevent us from providing our services or prevent users from accessing the website

4. What personal data do we collect? When you access our website, we gather the following information:

This includes your online activity log, traffic data (including your IP address and date and time of access), preferred language, software crash logs, browser type and device details. This information is not private and cannot be used to identify you.

Personal Data we receive from you: any personal information you choose to provide when connecting to a third-party online trading platform through our service.

Personal information you provide directly to third-party platforms to facilitate transactions: your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal data

We process your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

The company cannot process your personal data without a lawful basis. The legal grounds on which the company may process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This consent is given when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The company or a third party may process data to pursue legitimate interests. For example, this may be necessary to enhance our services or to defend against legal claims.
• Processing must meet all legal requirements.

Please email us for further information on the processing required to safeguard legitimate interests.

Below is an overview of the purposes and legal bases on which we may process the personal data you provide. Personal data.

6. Transferring Personal Data to Third Parties

The company may also share personal data, including IP addresses, with third-party service providers—such as hosting and storage providers—to analyse user experiences.

You may also request that we disclose specific personal data about you to third-party trading platforms. If you choose this option, we will share the personal information you provide with those platforms, and their privacy policies will govern its use. Your data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This enables the Company to secure the resources required to enhance its products and services for customers.

If required to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may disclose your personal data to prospective investors, purchasers or lenders of the company or any group entity in connection with such a transaction, including the transfer or sale of the company’s or any group entity’s assets, or as part of any merger, restructuring, consolidation or insolvency of the company or any group business.

7. Cookies and Services by Third Parties

We may engage third-party providers, such as advertising or analytics services. These providers may also employ cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access our website. They gather details about your preferences and browsing activity to improve your experience, retain your settings and personalise the products and services you use. Cookies are also used for statistical and analytical purposes.

We use session cookies, which are temporarily downloaded to your device and expire when you close your browser. We also use persistent cookies that remain on your device after you close your browser, helping the website recognise you as a returning user and allowing you to return to the site.

Types of cookies:

We may use them for their intended purpose:

Cookies have been blocked or removed

Adjust your browser settings to block or delete cookies. The links below will guide you through this process for the most popular browsers.

• Firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that if this happens, some or all of the website’s functions and features may not work as expected.

Online Tracking Notice

The Company will retain your personal data only for as long as necessary to fulfil the processing purposes outlined in this policy, or for any longer period required or permitted by applicable laws, regulations, policies or orders.

We will share your information with third-party trading platforms for 12 months. With your consent, we will extend this data sharing for a further 12 months.

We regularly review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal information to third countries or international organisations

Your personal information may be transferred to other jurisdictions, such as a third country (any country outside your country of residence) or to international organisations. The Company takes all necessary steps to safeguard the personal data you provide and ensures that individuals can exercise their rights and access effective legal remedies.

EEA (European Economic Area) residents have these protections and safeguards.

• Transfer to a third country or international organisation that the EU Commission has, under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”), determined to provide an adequate level of protection for personal data transferred to it
• This transfer is executed under a legally binding, enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
• The transfer was made in accordance with the European Commission’s standard contractual clauses for data protection adopted under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

You can request details on the security measures we employ to safeguard your personal data when it is transferred to third-party countries or international organisations. Please send an email to info@wealthwaydigital.uk.

10. Safeguarding Personal Data

We have implemented appropriate organisational and technical measures to safeguard personal data. These measures prevent the accidental or unlawful destruction, loss or modification of personal data.

We cannot guarantee that your personal data will remain completely secure and free from errors. We shall not be liable for any intangible, incidental or consequential damages arising from the use or disclosure of your personal data. This includes, but is not limited to, any personal data disclosed due to transmission errors, unauthorised third-party access or any other cause beyond our control.

Should legal requirements or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, such as government authorities. In such circumstances, we have no control over the security measures they implement for your personal data.

No method of transferring personal data over the Internet is completely secure. Consequently, we cannot guarantee the protection of any personal data you submit to us online.

11. Links to third-party websites

We provide links to third-party websites and applications on this site. These sites and apps operate independently of the company, and we are not liable for how they collect or process personal data. This Policy does not cover any activity conducted through those sites or apps.

Before accessing or using any third-party websites or apps we recommend, please review their privacy policies. We also advise sharing any personal data directly with them.

12. Amendments to this Policy

Our policy may be updated or revised at any time. If we do so, we will post the revised version online on our website and notify you accordingly. For significant changes, we will endeavour to communicate through the most suitable channels and publicly publish an announcement on our website. Unless explicitly stated otherwise, any amendments will take effect upon publication of the newly updated policy.

13. Your Rights Concerning Your Personal Information

You have the right to ask us to verify the accuracy of any personal data we hold about you, correct any errors, or delete any personal data we no longer require. You may also restrict how we process your personal information.

If you live in the EEA, please refer to this page:

You can access any personal data you have provided. To exercise this right, please email us at the address below.

Access rights

The Company can confirm that the personal data we process about you is accurate. You may then access that data.

The Company will provide an electronic copy of any personal data it currently processes and may charge a reasonable fee for additional copies. Upon request, this data will be made available electronically.

The right to access personal data must not infringe upon the rights or freedoms of others. If fulfilling such a request would adversely affect another individual’s rights or freedoms, the company may refuse or limit compliance.

Right to rectification

The Company reserves the right to correct any inaccurate personal data. You may request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw your consent and no legal basis for processing remains; (c) You object at any time, for reasons specific to your situation, to our or a third party’s processing of your personal data based on legitimate interests; (d) Your personal data have been processed unlawfully; or (e) Your personal data must be removed to comply with a legal obligation of the company.

This right does not apply when processing is necessary to (a) comply with a legal obligation under European Union or Member State law; or (b) establish, exercise or defend legal rights.

Processing restrictions

If you believe your personal data is inaccurate, you may ask the company to limit its processing.

If you request that your personal data be restricted, we will retain it only with your consent, to establish, exercise or defend legal rights, to protect another individual’s rights, or where there is an overriding public interest within the European Union or its member states.

Your Right to Data Portability

When an automated system processes your personal data based on your consent or under a contract to which you are a party, you have the legal right to access and review the personal data you provided to the company.

You have the right to request that the company transfer your personal data directly to another controller, where technically feasible. Your rights under the right to erasure remain unaffected when you exercise your right to data portability. This right does not infringe upon the rights or freedoms of others.

Right to challenge

You have the right at any time to object to our processing of your personal data when it is based on the legitimate interests pursued by the company or a third party. This right is not limited to profiling activities carried out on those grounds. If we can demonstrate compelling legitimate grounds for processing your personal data, we will only cease processing if you can show that your rights, freedoms or interests, including the exercise, establishment or defence of legal rights, override those grounds.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

Right to Decline Consent

You may withdraw your consent for the processing of your personal data at any time. This will not affect the legality or lawfulness of any processing that occurred based on your consent prior to its withdrawal.

You have the right to lodge a complaint with your supervisory authority

You may appeal to the supervisory authority designated by any EU member state to protect individuals’ fundamental rights in the processing of personal data across the European Union.

The laws of the European Union and its Member States may limit your rights concerning your personal data, as detailed in Section 13.

Subject to section 13 of this agreement, we will provide the requested information within one month of receiving your request. If necessary, this period may be extended by up to two months, depending on the scope and complexity of your request. We will notify you of any extension and its reasons before the end of the initial one-month period.

Provided it does not conflict with section 13 of the law, any information you request under your rights in section 13 will be supplied free of charge. However, if your request is unfounded, excessive or repeated, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action, or we may refuse to comply.

If we have any doubts about the requester's identity, the company may request further information.